Welcome to Vybes.it

Vybes.it is an e-commerce website operated by PACO S.R.L., created to offer a simple, secure and discreet shopping experience.

We select quality products and work to provide our customers with a reliable service, with particular attention to privacy, secure payments and discreet delivery.

Our Mission

Our mission is to make every purchase as secure, simple and discreet as possible. We are committed to offering quality products, fast order processing and attentive customer service.

Protecting personal data and keeping purchases private are fundamental to us. We therefore adopt appropriate technical and organisational measures and handle customer information in accordance with applicable privacy and data protection laws.

Privacy and Discreet Shopping

At Vybes.it, we pay particular attention to the privacy of your shopping experience.

All orders are shipped in completely discreet packaging, without any indication of the contents of the parcel or the nature of the products purchased.

Our goal is to allow you to shop with confidence and privacy, from choosing your products to receiving your parcel.

Secure Payments

You can pay for your purchases using PayPal or bank transfer in advance.

Payment transactions and related communications are handled through secure systems and connections. Orders may also be subject to security and anti-fraud checks to protect both the customer and the Seller.

For more information about payment methods, please see our Terms and Conditions.

Delivery in Italy

We ship exclusively within Italy using selected couriers.

Preparation time: 24 business hours.

Delivery time: generally 24-48 business hours from the time the parcel is collected by the courier; islands or locations not served daily by couriers may take longer.

The indicated times are estimates and may vary depending on the destination, public holidays or any delays attributable to the courier.

For more information, please see our Shipping and Delivery page.

Returns and Right of Withdrawal

For purchases made by consumers, the right of withdrawal provided for by applicable law applies, subject to the conditions established by consumer protection legislation.

For certain sealed products which, for hygiene or health protection reasons, cannot be returned after opening, the right of withdrawal may be excluded where permitted by law.

For full details regarding conditions, procedures and exclusions, please consult our Terms and Conditions.

Security and Data Protection

We adopt appropriate technical and organisational measures to help protect data and website security, including HTTPS connections, security systems, restricted access and backup procedures.

Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection legislation.

For more information about data processing and the use of cookies, please consult our Privacy and Cookie Policy.

Reliability and Transparency

We believe that a good e-commerce website should first and foremost be transparent and reliable. For this reason, we make information about payments, shipping, returns, privacy and sales conditions available online.

All content available on the website, including texts, images, graphics, logos and other elements, is owned by PACO S.R.L. or the respective rights holders and is protected by applicable legislation.

Contact

Need information, assistance with your order or simply have a question?

You can contact us by email at info@vybes.it. We will be happy to help.

For matters not expressly covered on this page, please refer to the website's Terms and Conditions.